I need help with my fundraiser
Get guidance with creating, managing or sharing your fundraising campaign.
Get Fundraiser Help →
GET IN TOUCH
We're Here to Help You.
Have a question about HopeFund, a fundraiser, a donation or how the platform works? Our team is here to help.
CONTACT HOPEFUND
Let's start a conversation.
Whether you need help with a fundraiser, have a question about supporting a cause, or simply want to learn more about HopeFund, we'd love to hear from you.
Choose the option that best matches your question and we'll help point you in the right direction.
Need help with something?
Tell us what you need and we'll help you find the right answer.
SEND US A MESSAGE
Tell us how we can help.
Fill out the form below and provide a few details about your question. Our team will review your message and get back to you.
BEFORE YOU CONTACT US
Looking for a quick answer?
You may find what you need in our frequently asked questions and helpful resources.
COMMON QUESTIONS
View All FAQs
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Before you reach out, check these answers.
How do I start a fundraiser? +
You can start by creating an account and following the fundraiser creation steps. Add your story, fundraising goal and other relevant information before sharing your campaign with your community.
How can I support a fundraiser? +
Browse available campaigns, choose a cause you care about and follow the donation steps shown on the campaign page.
Can I edit my fundraiser after publishing it? +
Campaign management options can be accessed from your account. Available editing options may depend on the status of your fundraiser.
What should I include in my support request? +
Include your name, email address, the topic of your request and as much relevant detail as possible. If your question concerns a fundraiser, adding its campaign link can help us understand the issue faster.
HERE TO SUPPORT YOU
Your question matters.
Whether you're fundraising for yourself, supporting someone else or simply exploring HopeFund, you don't have to figure everything out alone.
Send us a message and provide the details that matter. We'll use your information to better understand how we can help.
Clear communication
Tell us what happened and we'll focus on understanding your request.
Helpful guidance
We'll point you toward the relevant information or next step.
People first
We keep the experience focused on the people behind every request.
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STILL NEED HELP?
We're ready to hear from you.
Send us your question and let us know how we can help. We're here to make your HopeFund experience easier.
We're here to help.
Your questions and feedback
are always welcome.